An Introduction.
Digital transformation is the process of using digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements.
As Keith O'Brien at IBM blog, very eloquently writes:
Digital transformations also enable organizations to pause and identify which strategic approaches are worthwhile in today’s environment and where they should direct their energies. For instance, organizations that are struggling to build their own IT services can assess whether some internal legacy tech should be replaced with technologies from software-as-a-service (SaaS) providers.
Digital transformation is an important component of a modern organization’s business operations. But some organizations that have begun digital transformation journeys have struggled to unlock value from it, according to McKinsey. A recent study found that McKinsey research shows that organizations that “launched some flavor of digital transformation,” have only experienced a third of the expected revenue benefits on average.
Digital transformations encompass culture and organizations as well as the latest technologies. Chief information officers (CIOs) must work directly with CEOs and other business leaders to align on the cultural changes needed to make a digital transformation successful.
It's all about following Trends
As Brien states that every digital transformation journey will be different, there are several emerging technologies and organizational approaches that will have an outsized impact on nearly all of them.
We at eDimensionz, after gathering your organizational requirements, suggest the trends that may benefit your business. Some trends that we follow are:
- Artificial intelligence and machine learning
- Automation
- Cloud computing
- Cybersecurity
- Edge computing and the Internet of Things
- Industry-wide transformations
- Low-code or no-code
- Remote work